Return and Refund Policy
Last Updated: [20-03-2025]
1. Return Eligibility
- Condition: Returns are accepted only if the product is in its original, unused condition with all original packaging and labeling intact.
- Timeframe: Returns must be requested within 3 days of receiving the product. Requests received after this period will not be eligible for return or refund.
2. Process for Returns
- Request Initiation: Contact our customer service at [contact@orikas.com] or [+917586994974] with your order details and reason for return.
- Inspection: Upon receipt of the returned product, we will inspect it to ensure it meets the eligibility criteria.
- Approval: If the product passes inspection, we will process your return and you’ll get the refund amount within within 7–10 business days.
3. Refunds
- Method: Refunds will be issued using the original payment method within a reasonable time after the return is approved.
- Exclusions: Shipping charges are non-refundable unless the return is due to an error on our part.
- Partial Refunds: In cases where the product is not in complete original condition, a partial refund may be issued at our discretion.
4. Exchanges
At this time, exchanges are subject to product availability. Please contact our customer service for further assistance if you wish to exchange your product.
5. Non-Returnable Items
Perishable goods or items that do not meet the return criteria are not eligible for return.
6. Contact Information
For any queries or issues regarding returns or refunds, please contact our support team:
Bagpura, Ramnagar, Purba Medinipur, WB – 721441
Email: contact@orikas.com